ThingWorx Industrial IoT Platform Overview – LiveWorx 17 FULL SESSION



welcome to welcome to this session thanks for joining us here Rhian and i are going to provide an overview of the breadth of the thing works platform and along the way we're gonna highlight some of the things that are new in thing works aid as well so it'll be a broad platform overview is what we're is what we're after here thing works is the leading industrial IOT platform it's being used by partners and customers like yourselves to create countless solutions for smart connected products and smart connected operations in settings like factories healthcare oil and gas and smart cities solution builders are choosing to use thing works because of its industry-leading IOT capabilities as well as AR offering a publishing tools and these are the things that allow them to unlock the value in the convergence of the physical and digital worlds as Jim discussed this morning so in this session we're going to show you how to build the two examples that Mike highlighted in the launch session this morning and we're joined on stage by Mike Wonderlic who will be driving the demonstrations so the first solution that we're gonna look at is for smart connected operations which is an application that is focused on the factory today's manufacturers are under intense pressure to deliver products on time on cost and with high quality at meeting these goals or meeting these demands requires continuous effort to monitor and improve uptime reliability and efficiency to drive better productivity so the thing works platform makes it possible to build these role based solutions or role based connected solutions very rapidly which includes the integration of disparate data sources of data systems and also the integration with machines and PLC's frankly without months months of effort the second example that we're going to look at that Mike showed this morning is a smart connected product solution so all of us are using refrigerators washing machines and lot and even light bulbs that are connected devices this particular you know this transfer this transformation is opening up opportunities for OEMs to tailor their services and to end their ability to design – as well as to meet customer preferences however connecting all of these feel deployed devices managing those devices and then translating all of this information into business value is not true is not trivial and that is why we develop thing works so take for example this 3d printer 3d printer this 3d systems is a new thing works customer implementing the platform to improve printer servicing and to help their customers ensure the highest quality 3d prints they see thing works as the key to helping them develop more loyal customers and therefore to sell more units therefore driving higher satisfaction with their customers so why do these customers ceasing works is so key well what thing works is the market leading technology for bridging physical and digital worlds because it provides the broadest set of capabilities and these capabilities allow you to do things like source data that is incorporate and aggregate data from anywhere wherever it is directly from censored products from systems from PLC's and IOT gateways that are on the factory floor and in this case on the stage from existing product clouds from your engineering systems where you have 3d CAD and configuration management and PLM and from other business systems like CRM and ERP and others once you have that data you need to be able to contextualize it that is structure it in a way that makes sense the thing works unified object oriented thing model which is at the heart of thing works enables you to do this and enables you to organize the data from your physical products from your systems and structure that all in the digital world and then enrich it with additional data like 3d geometry for example and this is what essentially allows you to create a digital twin that you can leverage in all kinds of ways further on to drive value now in order to maximize that value you'll want to synthesize that data to gain insight you need tools to easily analyze and simulate and predict physical product and system behaviors in the performance using included analytics tools that come with thing works as well as third-party deterministic simulation tools once you have insight into your products and systems and operations you'll need to drive action and we think about driving action in two different ways one way is by orchestrating physical systems and digital systems you need easy capabilities that integrate with and automate processes that effect and leverage business systems products themselves and physical operations the other way to drive action is by engaging people engaging people to act and do something to enable them to make better decisions and better perform their tasks by clearly presenting relevant compelling information often today through the web on the desktop or mobile apps but more and more through augmented and virtual reality so in our session here we're going to use this schematic as a guide as we show you exactly how thing works makes creating solutions fast and easy and we're going to start at the beginning with sourcing data in a smart connected operation scenario we want to be able to monitor operational performance so that we can identify potential issues to do so in a factory for example we would want to begin by getting data from lots of places across various production lines the machines on those lines and across all kinds of end devices we would need data from PLC's from censored equipment from IOT gateways like you see on the cabinet here and very likely from cloud providers as well as manufacturing related systems like ERP and mes in fact Mike in our factory demo we are interfacing with data from disparate legacy and third-party systems as well as cloud-based IOT providers more platforms specifically as your AWS we're connecting to two devices directly to the platform via our software development kits we're connected to a on-premise manufacturing execution system and lastly we're leveraging industrial connectivity to connect to the PLC's so working with both as your IOT hub and a wsit was trivial as our productized integration provides a scalable integration with thing worse this integration provides asset model and data synchronized at a– synchronization which provides the ultimate flexibility for deployments that rely on either AWS or Azure and this is of course over and above our existing out-of-the-box edge capabilities so to make it even simpler and easier for third party integration we even we have added an integration framework and thing works viii which supports swagger i/o which is an industry-recognized framework that simplifies interacting with systems like for example our PLM solution windchill so that said querying and showing raw data for an for an end user is not ideal instead data that is data and functionality that is relevant to the end-user it's typically organized for that end user like for example a plant manager and that that particular plant manager can then drill down to see the relevant information for his or her role within the plant for example we may look at the data the data aggregated at the plant level we may look at it at the line level or we may look at it within the scope of his or her job at a specific machine in this in this example we see a dashboard for the 3d printer that we have here on stage as you can see the printer is currently running low on material and as we progress through this demo see how we use this information to trigger actions to avoid issues and by doing so we keep the line up and running okay so sourcing data from all of these systems and and from the assets themselves as the is the first is the first step but it's only part of the challenge how do you organize it how do you structure it how do you make it meaningful for use in your solutions that's where we come to contextualizing it only thing works allows you to structure and enrich this data in a way that makes sense in the industrial IOT to organize data from these physical assets from your digital systems which might include PLM might include 3d CAD and then enrich it which thing works is IOT context essentially creating the digital twin that will power your solution so we enable this through what through our IOT engine which is expressed through what we refer to as our thing model and it's essential for developing these role-based IOT solutions quickly this allows citizen developers to define static or dynamic data to develop the business logic and to then define the events and the subscriptions to those events within the context of the physical assets like the 3d systems printer and this end the digital systems so let's show you what we mean by modeling a new asset on a factory line in this case at work tool or torque gun for those of you familiar with thing works what we're seeing here is the new composer we've updated the look and feel and made it and improve the workflow to make it even faster to create these connected solutions for this example our torque gun is a factory floor asset that it's connected via kept wear and kept wear as you may know offers a library of more than a hundred and fifty device drivers clients drivers and advanced plugins which supports thousands of devices and other data sources with thing works eight we can easily source Kepler information as any tags that are configured in kept wear are now automatically reflected into composer in fact mapping and binding the data to our asset representation which we call a thing within the thing model is a simple process to show this process we configure the PLC tags and kept where and that data is of course shown in composer for configuration with just a couple clicks we can map that data to our thing model as you can now see we can create what we call a thing which will represent our torque gun that's derived based on our industrial connectivity template all of this is critically important from a developer's perspective because the torque tool once modeled in the thing model is then reflected into an easily consumable REST API which frankly we use for our application enablement tools such as our master builder and thing works to do but also third-party applications can leverage this rest idea this REST API to interact with the model okay so in less time that would take me to go make a cup of coffee mike has connected this torque gun here on the stage to thing works so I'm gonna use the torque gun and now that he's done that the values that this torque gun is a is in fact a smart connected torque gun in a streaming data off and as I'm torquing the bolts on the cabinet here what you'll see is that these values the degree of each torque is being represented up there in the dashboard this data is streaming off the gun through this gateway up through cap where and in and into thing works okay so it's that easy to get the data into thing works the thing model is of course not limited to just cap wear for connectivity in fact it's very common for us to create and model multiple asset types and those devices can use different protocols for example emerging IOT standards or for in the case what we've done with the 3d systems printer we leveraged our edge SDK for bi-directional communication to the cloud this particular model for the printer is clearly much more complex than the torque tool that we just looked at and it has hundreds of properties which again represent the static or dynamic data as well as the services which represents the business logic and then the events which all of which represent the actual physical device and subsequently the digital twin so the flexibility and the ability to normalize data services and events across devices and systems dramatically simplifies the process to create these role based solutions okay great so we've seen how we can acquire data from a few different sources and how easily we can get that data into the thing works thing model now we can take advantage of this information right we can gain insight into these assets into these operations and drive behavior and outcomes in order to gain that insight we need to be able to synthesize this data we need to be able to apply analytics and simulation to get the answers that we need now building IOT solutions is actually a very analytics intensive exercise at the heart of every IOT solution is synthesized intelligence intelligence that helps us answer the hard questions about an organization a product line a process or an operational unit now this morning in the in the launch session we showed you how easily you can detect anomalies and trigger alerts based on those anomalies Sling works also provides easy-to-use tools to apply supervised machine learning to your data and these capabilities allow you to answer questions like what is happening with visualizations that are purpose-built for IOT why it happened by automatically identifying statistical patterns and relationships that affect performance what will happen by automatically creating and operationalizing predictive models that are based on historical data and what should happen with recommendations that optimize the likelihood of desired outcomes based on prescriptive simulations beyond that thing works apps can incorporate physics based simulation and computational models from best-in-class tools like creo mathcad ANSYS all of which will result in an even richer digital twin so using the historical observations of the outcomes that we want to predict we can leverage a tool that we call analytics builder which is an out-of-the-box tool to intuitively build and validate these machine learning models builder also provides the ability to explore explanatory insights to answer questions such as why something happened in this case we built a model by using the analytics builder to determine whether a printing job would complete successfully by using information about the printer printing job as well as the printer status some of the unique machine learn machine learning exploratory result called profiles are shown here profiles allow us to see distinct patterns within that data that lead to suboptimal performance the output and subsequently this visual provides an intuitive description of the scenarios which occur in the data which are otherwise obscured within the complexities of the model specifically we can see the scenarios where our printers are most likely to fail and in this particular scenario we can just focus on if we just focus on a specific range for the layers printed in the previous day our probability of failure is 66% but combined with a third party printer head a heating tray error and a range of latitudes that probably a failure increases to 87% once created the predictive model provides the ability to understand what could happen or what should happen Boulder Boulder or lastly Boulder allows us to publish this this particular model to use within our applications another tool that we have is what we call analytics manager which is used to operationalize these predictive models this includes mapping data deploying the model to the optimal location such as the edge and then leveraging data from the thing model to calculate these predictions as it relates to our 3d systems demo we published various machine learning models from builder and we can then very quickly define how to execute and score these predictive models based on data changing and events firing within the digital twin in this thing model so in the cases where you have limited access to rich historical data which frankly limits the ability to leverage leverage supervised machine learning we can also use managers open framework to generate data from engineering tools such as ANSYS or creo so including simulation into solutions basically provides the ability to create what we think of as virtual sensors these help derive deep insights and predictive outputs in existing deployments where you may not have connected sensors virtual sensors also provide value in other areas such as raising alerts and events based on future conditions which may be caused by changes in operational conditions of the asset okay so these analytics capabilities from analytics builder and analytics manager provide automation and maintainability for the intelligence that's embedded inside of your applications exposing and providing these types of outputs within a role based solution to get this information to the to the right person at the right time is incredibly valuable especially when you can do it with minimal effort as Mike showed now our smart connected product app shows some of these outputs on the landing page here we're looking at the here we're including the aggregated results showing kpi's such as the predicted percentage of printers that may run into issues showing this data with clear state-based formatting allows for the end-user to quickly focus on assets that require his or her attention now thing which delivers a wide variety of approaches to generate insight using both deductive and inductive learning and this includes making it simple to include outputs from partner tools or from custom models that might be built by your data scientists now that we have this data-driven intelligence the next question is how do we drive action how do we drive results both in our physical assets the printer as well as in our digital systems how do we automate the processes that connect our business system data our physical products and our operations in other words how do we orchestrate so if you're a system admin in the audience I'm sure you'll agree that orchestrating processes across just one enterprise level system think about CRM or ERP can be challenging and when we think about the industrial Internet of Things with many disparate systems lots of different sources of data connected assets and the factory connected products in the field that challenge grows exponentially solving these challenges is what thing works is built for it has utilities that are designed specifically for managing and orchestrating across devices across processes and across your business systems so let's take a look so returning to our example solution we have set up a workflow to take action when our 3d printer is running low on material or when it may run low on material based on the predictive model that we just reviewed and synthesized proactively taking action is a great way to avoid downtime and improve efficiency for any device so in an important aspect of the thing works workflow is the fact that each step in the process is based on the thing model for example we can leverage the material level property to indicate when a step should be taken to start emit a new material order requisition additionally things like software updates or actions can occur as a result of a workflow request perhaps from the OEMs environment or perhaps based on the an engineering department updating the farmer and needing to deliver an update or perhaps based on the device itself request thing an update based on that bi-directional communication after local configuration by the operator so this is a great example of how easy it is to orchestrate processes across the systems and the devices but what about us how can we easily make data and insights accessible and enable people to make smarter decisions and execute informed actions wealth inverse provides a broad range of capabilities to allow people to engage with the connected assets to engage with the connected systems and to use all of this rich insightful information so that they can do their jobs faster they can do their jobs better and they can make better decisions in their day-to-day work these capabilities and Nabal connected solution builders to clearly present relevant compelling information as well as bi-directional interfaces in whatever form factor makes the most sense through the web on the desktop on a mobile app on your phone as well as with augmented reality experiences and these experiences are incredibly easy to use or capabilities are incredibly easy to use so here's the application for the printer that we've been working on and Mike let's take a look at how it was created apps like this or built in a very easy to use drag-and-drop environment that we call the thing works master builder this provides a means to intelligently leverage all of the data and the business logic from a thing model to quickly create html5 solutions it's got a pallet on the Left it's got a canvas in the middle representing the application and then on the right we're exposing all of the rich richness of the thing model so in order to add more data or to take action within an application just we simply drag and drop a widget we bind it to the data or the services from the thing model we format it and then we're done so Mike has added a temperature stream and here we can see how it looks like in the fleet management app there it is in the lower right hand corner okay that's the widget the neat that he just said he just added so people can engage with the rich data that the rich data devices and and operations connected to thing works in other ways as well so that was a great example if I happen to be the printer OEM or somebody that's servicing the printer that's the kind of information that I would like to see but what's it like if I'm the operator of the printer and what's it like if I'm standing right next to the printer in those cases that's where the power of augmented reality and IOT combined really shine now this morning I showed you that thing works includes game-changing technology called thing works to do thing works to do is purpose-built to allow you to easily create augmented reality experiences it enables you to quickly and easily expose all of the IOT data all of the richness of the thing model through augmented dashboards as well as to present augmented work instructions by easily reusing existing 3d assets CAD data that you likely already have and best of all it works without requiring you to write any code now some of you are familiar with augmented reality and you've tried to do these kinds of things in the past with thing works to do you can expect that what might have taken you weeks weeks with other tools will now take minutes that's the kind of productivity that we're trying to deliver with thing works Rhian let's take a look at it in action so this is thing work studio studio is very similar to the master builder in that it has widgets on the left it has access to the thing model on the right and it also has a canvas in the middle but in this case it's 3d it enables you to drag and drop 3d geometry and other 3d components as well as 2d mobile components to create these augmented reality experiences those experiences can be published to the cloud or to an on-premise deployment of thing works and just like the Mashable it's easy to use so we've got an experience that we've partially built for this 3d printer and it includes a virtual gauge and we can associate the value from the physical device to the gauge by just binding it to the thing model a new capability and thing work state is the ability to actually bind commands to the 3d object or items in the experience so that a user can just click on the 3d itself let's add let's add the spot or let's add a step by step sequence to the door to of the printer to show that how to replace materials when they are low keep in mind that studio also allows you to author information in both 3d as well as 2d we've improved the 2d capabilities and thing works as well and now it's very easy to create table driven dashboards so we'll use the new grid widget to to lay out such a table that will resent that will represent all the data from all the printers in a 2d view and you know over and above this there's many other improvements in studio like the ability to invoke pop-ups in a are based on perhaps alerts from the thing model but in the interest of time let's just publish this and then take a look ok so once the experience has been published all experiences that are created in thing work studio can be viewed in thing works view thing works view is an app available in the App Store for iOS for Android for Windows 10 tablets and also for the hololens as we showed this morning here we're going to use an example with an iPad and what we're seeing is RIANZ iPad displayed on the screens to the side and you can imagine that he was a line manager who was walking the floor of the factory and at a glance he'd be able to review the status of all of his 3d printing equipment in this tabular view this is the grid that Mike laid out in in studio now one of the printers requires his attention you can see that clearly because it's low on printing material and it shows up in red in the list thanks to another improvement in studio which in thing works 8th studio that conditionally formats data in an experience based on the values in the thing model so when it's below a certain level it's red when it's below a higher level it's yellow and wyms above that it's simply it's simply presented in white now as he approaches the printer with the issue and then selects it in the list the dashboard switches to an AR experience in this experience he sees the content that Mike just added digitally overlaid as context in his view of the physical printer and you can see that there's not enough material to complete the job so this is an example of the the pop-up that Rhian mentioned as well you can see the virtual gauge showing the current amount of material remaining and again this is driven directly from the sensor in the printer going up to thing works directly connected to thing works and then presented in the AR experience and he also sees data from another business system are queuing system the queuing system is showing him that clearly the next printing job will not complete unless he replenishes the material right now okay how to do that well he can select directly on the door so you'll see in the camera shot he's picking with his finger on the on the 3d geometry in the view and and then he can see clear intuitive instructions on how to remove and replace the material cartridge so rather than spending time finding the manual and reading it and interpreting it he can simply select on the drawer and the experience and see what he needs to do it's clear it's compelling it's engaging it's incredibly cool and with no need to translate the text-based instructions it's easy for anyone around the world regardless of the language that they speak to get this job done so let's recap what we what you've seen today we've shown you thing works is the ability to source data from anywhere the demo that we showed you receive data from AWS IOT as your IOT hub we had an integration into an on-premise manufacturing execution system we also access data from the printer directly through our edge software development kit and lastly we sourced data from the tork gun through thing works industrial connectivity powered by Kepler to learn more about how to get data into thing works you'll want to join Jeff Bates and Rob black in their session tomorrow or on Thursday excuse me so we all sure showed you we also show you how to contextualize this data how to capture it in the thing works thing model where you can develop business logic define offence subscriptions within the context of the assets and the systems so that it can all be reflected in an easily consumable REST API for you to use as your build your solutions downstream we showed you how easy it was to build the thing model for the torte gun from scratch coming in from kept where and then we also showed you the example for the 3d printer the thing model is the fastest and easiest way to scale an IOT solution to the hundreds of thousands of devices without complex programming if you want to learn more about this raw black as a session tomorrow you should join that we also showed you how to synthesize this data button to gain insight into what is happening why it is happening and how to predict what will happen in the future we showed you how to how to easily detect anomalies and data streams how to use analytics builder and manager to frankly predict and then operationalize the likelihood of a successful print job to see more of the breadth of the analytics capabilities and thing works as well as how to incorporate physics based simulations from antis join mark Willeford and dave mcnally in these sessions and then we use that insight to orchestrate a workflow we kicked off a new material requisition based on the material left in the printer and we also orchestrated a software update which kept the firmware on the printer up-to-date if you want to learn more about the utilities and thing works for orchestrating as we showed here and also how to deal with software and content management you don't want to miss 10 rolling session tomorrow and finally we showed you how to engage people with web-based applications built in the Mashable der as well as with augmented reality experiences built-in thing works to do you've got to try out all of these experiences for yourself and extrapolate and to learn more about the outstanding tools for people to engage with thing works you'll want to join mark Shutts tomorrow morning so these folks that we've mentioned are just a few of the members of the world-class PTC team that's here at live works we're all dedicated to bringing you the very best industrial IOT platform in closing I want to recognize some of the award-winning PTC partners that are building on thing works and helping our customers achieve amazing results like some of the examples we've shown here we really appreciate these partnerships and we couldn't succeed without them and then finally a huge thank you to 3d systems who loaned us the printer we're looking forward to their success with thing works as they deliver even better solutions for their customers and finally we thank all of you for joining this afternoon enjoy the rest of the event thanks so much [Applause]

6 Comments

  1. Phaneendra Valavala said:

    Awesome demonstration. . . i loved it and got knowledge on ThingWorx

    May 22, 2019
    Reply
  2. Puja Mhetre said:

    Loved it ❤

    May 22, 2019
    Reply
  3. Naofumi Iwatani said:

    so it's kinda like coppertree analytics

    May 22, 2019
    Reply
  4. cubify-sculptor said:

    i love you guys but one of your presenters needs to not do presentations anymore

    May 22, 2019
    Reply
  5. Rick Wood said:

    Powerful – Your stock is going crazy. Best of Luck. Glad we are a partner and helping customers realize the potential.

    May 22, 2019
    Reply
  6. cataiyt said:

    Excellent

    May 22, 2019
    Reply

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