Phone Interview Tips – How to Prepare for a Phone Interview



Hey ambitious professionals it's Linda
Raynier of Linda Rayier.com, career strategist and intuitive purpose coach. I
help driven professionals like you to enhance your personal brand so that you
can pursue a career you'll truly enjoy. in today's video I'm going to talk about
a topic that I've been asked about constantly and that topic is all about
phone interviews so here are four key items that hiring managers recruiters
and HR professionals are looking for in that initial phone screen interview that
you need to keep in mind and that you can work on. The first item that
interviewers are looking for in a phone screen is your energy and confidence.
The thing about phone interviews is that they can't see your face. They can't read
your facial expressions. They don't really have an in-person connection with
you and so what you have to understand is that the way that you come across
over the phone is really important and it comes down to the tone of your voice
the energy in that voice and really how you're answering your questions. So when
I say energy and confidence I don't mean try to sound overly happy or excited.
What I actually mean is that you should try to come across as pleasant calm and
not overly pushy so confidence actually comes from your ability to listen. Listen
to the question that's being asked and allow for a short awkward pause between
the question and your answer you don't have to rush into giving your full
response right right after the question is asked and on top of that you don't
want to take too long to give your answer as well the last
thing that somebody wants to do is talk to a robot when they're doing a phone
interview because that's the fastest way for the interviewers to lose interest
and so you really have to keep it as though it's a conversation so for the
most part the initial phone screen is to assess your energy and your confidence
and of course a few other things that we're going to talk about but that's
gonna play a really key role essentially you want the interviewer to walk away
feeling wow I really liked her or him I think I want to bring them in and I want
to meet with them that is your tenshun your intention is that you want
to engage them so much though over the phone that they want to meet with you in
person now the second thing that you need to pay attention to is that you
have clear concise and articulate answers because interviewers can't see
your face it is actually super easy for anyone to zone out when somebody's
talking to them on the phone it's easy as just going on their laptop going
through facebook Instagram and that is the last thing that you want these
recruiters these hiring managers these HR professionals to be doing if they're
interviewing you over the phone so make sure you do not ramble just because
you're nervous doesn't give you the right to start rambling and then
shooting yourself in the foot and losing that opportunity to meet them in person
I've had so many phone interviews with candidates where I would find that they
just did not know how to sell themselves in an effective way in a really clear
and concise way over the phone because a lot of the times either they were
nervous and they were just telling me all different things and rhyming through
their whole resume to me which is not what you should be doing or actually the
opposite occurred where they were just giving me one-word responses that also
shows lack of interest on your end and therefore lack of interest from the
recruiters end they're not going to be interested in wanting to bring you
forward so make sure that ahead of time you're preparing your answers I know
this sounds like something that is given but you really want to make sure that if
you're doing a phone interview that you need to get your point across really
quickly so ask yourself in the first 10 seconds when you're starting to give an
answer if they can already feel that there's a point that's going to be made
if you don't think that a point is being made in that first 10 seconds then
that's a red flag for you to fix your answer reorganize it rewrite it and
practice it in a way that you can get your point across really quickly so a
very specific but helpful suggestion I have for this is when you're prepared
for your phone interviews and you're practicing your answers ahead of time
you really want to also record your voice record your voice and play it back
list to it and ask yourself if I was in the
hiring manager shoes and I was listening to myself answer would I be engaged
would I be willing to listen to the end of this recording or if you are yourself
are finding that you're getting bored from your own answers then you know that
it's time to shed some fat from that answer and really make it clear concise
and articulate the third thing that phone interviewers are looking for is
your technical fit for the job so besides getting a gauge of your energy
and confidence levels and seeing how articulate and clear your responses are
another key factor that hiring managers really want to know is whether you're a
right technical fit for the job they want to know that you have the right
knowledge qualifications and experience to be able to do this position so you
want to make sure that the way that you answer your responses lines up to that
and matches to the position as much as possible and one of the easiest ways to
do that is to identify the key words from the job description that line up to
your experience and being able to incorporate those keywords into your
responses so if over the phone you don't sound very technically aligned with this
position that is the fastest and easiest way for them to cut the interview short
and say you know what we can't take you in so you really have to be sure that
this is the role that is appropriate for you but even if it's a slight shift from
something that you've been doing but you have the transferable skills and
knowledge and experience to be able to do the job then that's how you have to
sell yourself when you're giving them a rundown of what you're capable of and
how you're able to do the job and finally one of the most important
aspects that phone interviewers are looking for that a lot of people don't
realize is actually to assess whether you have a top-notch resume so I know
what you're thinking how does that make sense that they're looking at on my
resume in detail when they would have already looked at my resume and called
me in for this phone interview well I can tell you that the likelihood is this
when hire managers call candidates in for phone interviews
they're batching resumes they're taking a group of people out of a bigger group
of people and saying let's phone screen these individuals but they're not
necessarily going through a super in-depth analysis of the resumes they
actually tend to do that more so in the initial phone screen think about it this
way I'm a recruiter I'm staring at nothing but your resume when I'm talking
to you on the phone during the 10 15 20 30 minutes that I'm on the phone with
you I have nothing else to share it but generally your resume so that's the
opportunity for me to really read your resume in depth and if I want to I'm
gonna pick out some questions that I may want to ask you during that time in the
interview so that's actually the time as a recruiter that I get to really assess
your resume and this is not just me as a recruiter a former recruiter and now
career coach but I can tell you that this happens across the board in the
industry where you know you get that initial six second scan of the resume
and you say yes I want to interview or no I don't want to interview but then in
the in the phone interview is actually when you're truly being assessed and at
that point if the recruiter or the hiring manager has been looking at your
resume plus five other resumes that day and they were able to really decipher
the differences between yours and the others and they notice that yours really
isn't up to par as much as they thought in that first six second screen or scan
then you're out of luck so you want to make sure that your resume is top-notch
because it's not only going to take you to that first round interview just
because it got you the first round interview doesn't mean that it's good
enough to get you into the second third round interviews and this is something
that is so key so you need to make sure that it is good enough to not only pass
the hrs checklist but also the manager that you're going to be working for in
that next round and then perhaps even the director and VP that you're going to
be working for as well they all have their own standards for how they want
the resume to look and they're going to be assessing you in the interview and
comparing you against the resume so there you have it my four key areas that
you need to focus on when you're preparing for your next phone interview
so I know this video is all great for those people who are getting phone
interviews but if you're not even getting a phone interview then
definitely you need to be working on your resume as the number one priority
so feel free to download my 10 ultimate resume hacks cheat sheet located in the
description box below where you'll get my tips and tricks on exactly how to
improve your resume so that you can land that next phone interview and on top of
that you definitely want to join the ambitious professionals mastermind
Facebook group where over a thousand ambitious professionals from all over
the world have joined together to support help teach and assist one
another when it comes to pursuing careers that they truly love so you
definitely want to be part of our community so head on over to Facebook
click to join and I will see you there the link is in the description box below
as well if you like this video then please give it a thumbs up subscribe
share this video with your friends and remember this channel is all about
helping driven professionals like you to enhance your personal brand so that you
can pursue careers you'll truly enjoy thanks so much for watching and I will
see you in the next video or over in the Facebook er

35 Comments

  1. Linda Raynier said:

    Phone Interview Tips – How to Prepare for a Phone Interview // Which tip are you using to prepare for your next one!? Tell me in the comments below.

    June 29, 2019
    Reply
  2. Banella G. said:

    If we're not robots we are humans and humans get nervous. What about not judging someone based on being nervous?

    June 29, 2019
    Reply
  3. dookiepuddle said:

    This video lacks examples

    June 29, 2019
    Reply
  4. Samuel Addotey said:

    I have one in 5 hours

    June 29, 2019
    Reply
  5. DOS said:

    during the phone interview, are going to ask the same question like "tell me about yourself?" " why do you want to work for our company?" what are the common questions during phone call?

    June 29, 2019
    Reply
  6. Aud said:

    Good tips, thank you so much! I've been getting a lot of 1st phone interviews but not 2nd or 3rd rounds. So hopefully with these new-found tips, I"ll impress someone today. Appreciate it Linda

    June 29, 2019
    Reply
  7. Red Acura said:

    Ahh I have a phone screening in a hour I’m nervous 🤔

    June 29, 2019
    Reply
  8. Bryan Diaz said:

    I was called for the first time by a retail job a couple minutes ago and I had no clue how to respond. Overall I didnt have one word responses, bad resume, or robot tone. I was quite nervous and I spoke a bit fast than usual. In the end they said they will call me bak for an interview but I think it's a nice way to deny me

    June 29, 2019
    Reply
  9. Bea Chikova said:

    This was amazing! Thank you!

    June 29, 2019
    Reply
  10. Urban_chameleon said:

    It would be nice for you to give example questions

    June 29, 2019
    Reply
  11. Amir Sedighi said:

    Awesome. Thanks for sharing. 🙂

    June 29, 2019
    Reply
  12. r rollins said:

    On Tip #2, you ramble on and on and on, which is the opposite of what your tip to be concise!

    June 29, 2019
    Reply
  13. Veronica Owl said:

    I definitely sold myself on my phone interview today before watching this video. I think I nailed the interview!!

    June 29, 2019
    Reply
  14. Veronica Owl said:

    I definitely sold myself on my phone interview today before watching this video. I think I nailed the interview!!

    June 29, 2019
    Reply
  15. Growth Ladder - Career Mastery said:

    We post Tips & Strategies to Land Your Dream Job & Excel In Your Career! Check us out!!

    June 29, 2019
    Reply
  16. Harshil Patel said:

    Ok so I am 16 and what do I do for my resume since I applied for my first job and they do phone interviews pls help if you can

    June 29, 2019
    Reply
  17. Mark A said:

    Great tips – I can repeat a few and add some tips that have worked for me:
    1. Assuming you have a phone interview:
    a. Prepare yourself. You will be speaking for about 30 minutes. Please have a glass of water or a bottle of water available because your mouth will dry! and you don't want to struggle with speaking.
    2. Watch or listen to something happy and positive before the interview — it always helps me to send out a few positive notes (emails) to my friends. This will help you to sound 'Pleasant' and 'Comfortable'.
    3. Your answers typically should be 3-4 sentences unless asked to elaborate. Just do not ramble because you want to keep active attention .
    4. Print a copy of the job description and should have highlighted 4-5 areas of Job-Responsibilities and 4-5 Skills.
    5. Give precise and concise description of your latest project
    6. Perfect job for you (me) is where you can utilize your skills and learn new skills.
    7. Ask the manager what are their current initiatives and where do they need 'most' help. Be honest about what you can do for them. Perhaps they have runway time for you or they may not. Be smart in this response – you may have transferable skills and not the exact version of the software they are using. For example you are very good in Excel Reporting and SQL. Well these are 100% transferable skills to Power BI for example. Learning the Software should not take you more too much time.
    8. When asked a question, give a precise and specific answer, do not bull — be brave and let the outcome of your honesty be your guide. For example, 'have you worked with Sales Force? – No I have not worked with Sales Force but I have designed CRM systems and I understand main components of a CRM system.
    9. Smaller employers usually like all rounders and self learners and short runways. Large corps. like vertical workers (at least in my experience), they also have more money! to allow you a long runway.
    10. If you are not getting phone interviews then please look at your resume, your resume might be too general. If your work is Skills based then make your resume as such. If it is about management then it should read as manager. You get the idea. It is really not that hard. Create 4-5 versions of your resume and soon you find one of them works the best! Keep reading and re-reading your resume every few days, there are always improvements to make.

    Well good luck to everyone in your interviews! – hope this helps.

    June 29, 2019
    Reply
  18. Kee Lee said:

    One time, I got a random phone interview out of the blue, For a job i applied for. I wasn’t ready and took the phone interview anyways and failed. Shouldn’t they contact you in advance letting you know when to expect a call? And is it ok to postpone a phone interview being called out of the blue?

    June 29, 2019
    Reply
  19. Goob Gooby said:

    What if they hang up as soon as i speak?

    June 29, 2019
    Reply
  20. Justice Karma said:

    What if they call when you are not ready? What to say?

    June 29, 2019
    Reply
  21. MY LIFE IS A DUMPSTER FIRE said:

    Got a Phone Interview at Walmart in 2 hours hope this helps

    June 29, 2019
    Reply
  22. Chengeng Li said:

    Agree with you!

    June 29, 2019
    Reply
  23. First Last said:

    6 seconds is all you get from HR.

    June 29, 2019
    Reply
  24. gurdev kaur said:

    Hello

    June 29, 2019
    Reply
  25. Ariel Hazan said:

    kick ass video Lynda. Keep up the amazing work 🙂

    June 29, 2019
    Reply
  26. Yingchao Wu said:

    Thank you for your tips and they are really helpful. I wonder do you offer interview coaching? I might have missed the information on your website.

    June 29, 2019
    Reply
  27. Zachary Dunlap said:

    Thanks Linda! This was super helpful. I have a phone interview for my first "REAL" job tomorrow…Thank you!!

    June 29, 2019
    Reply
  28. Lien Boy said:

    How do I improve my conversation al skill without filler… I have been told I used fillers a lot.

    June 29, 2019
    Reply
  29. Chuck Geer said:

    I had a disastrous phone interview about a month ago. Interviewer called 45 minutes later than scheduled; never offered an apology for calling late. Then they talked me out of that job; they went on ad nauseam about how my resume was so woefully inadequate. Hated every minute of it…

    June 29, 2019
    Reply
  30. Drop the Chalupa! said:

    I'm trying a new approach. I have all the experience and a kickass resume, but I bomb phone interviews all the time. This time I wrote out an outline of my sales pitch and all my responses to all the questions I keep getting asked over and over again. While I won't be reading word per word, I will have what I wrote out in front of me, so I'll remember exactly what to say and what questions to ask.

    June 29, 2019
    Reply
  31. Alice D said:

    Hi Linda, thank you for these tips! I have a question: If I’ve updated my resume between when I submitted it and when I have my phone interview, should I send the HR an updated copy?

    June 29, 2019
    Reply
  32. Kajal Mangukia said:

    Thank you so much..xx 😊

    June 29, 2019
    Reply
  33. k s said:

    I just got a phone interview. I was caught off guard and i didn't know what to do or to answer. So, what i did, I answered her in a truthful manner… Oh God, help me!!!!

    June 29, 2019
    Reply
  34. aix dominguez said:

    Would you make a video talking about Skype Job Interview? Thanks

    June 29, 2019
    Reply
  35. Paola A said:

    What I hate is when prospective employers call you and catch you out of guard, instead of email you and let you know that they are going to call you to perform a phone interview. That happened to me few days ago.

    June 29, 2019
    Reply

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